Last updated: August 2026
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Destination
We currently ship to the United States only.
Delivery Time
Once your order has been processed and shipped, you can expect delivery within 6–9 business days.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods. We are not responsible for delays caused by circumstances beyond our control.
Shipping Cost
We offer free shipping on all orders. No hidden fees, ever.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.
If you have not received your tracking email within 3 business days of placing your order, please contact us at zovira@tryzovira.co.
Lost or Delayed Packages
If your package has not arrived within 14 business days of your ship date, please reach out to us at zovira@tryzovira.co and we will investigate immediately. We are committed to making sure every customer receives their order.
Wrong Address
Please double-check your shipping address before completing your order. Zovira is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us within 24 hours of placing your order and we will do our best to correct it before shipment.
Questions?
For any shipping-related questions, reach out to our support team at zovira@tryzovira.co. We typically respond within 24 hours on business days.